*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Alternate Locations: Work from Home; Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania) Work Arrangement: Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration. Relocation assistance: is not available for this opportunity. Requisition #: 73031 The Role at a Glance As the VP, Agile Product Management & Portfolio Owner, you will provide strategic leadership and portfolio management to product-level and digital platform strategies using a Scaled Agile framework. You will develop the strategy and implementation roadmap for bringing innovative and efficient solutions to market and will provide highly specialized expertise working with business leaders, IT, and other key stakeholders to define the vision, capabilities, roadmap, and adoption needed for the digital program to deliver a differentiated customer experience. Additionally, you will engage the CX CoE, Continuous Improvement and third-party experts to inform the strategy and roadmaps to meet/exceed the objectives and desired results for this Workplace Solutions. What you&apos;ll be doing<ul><li>Oversees and leads the development of an overall strategic roadmap with the portfolio owners and product managers.</li><li>Leads the execution of the strategic roadmap by ensuring the development of customer experience programs across various digital channels, that align to key moments of the customer journey</li><li>Leads and executes user and stakeholder meetings to acquire knowledge of user activities, needs and mindsets, as well as the market and business needs/requirements</li><li>Oversees the development of complex performance metrics and benchmarks to track, assess, and improve the effectiveness of assigned platforms</li><li>Provides regular performance analysis and recommends future enhancements and additions to the digital portfolio to senior leadership</li><li>Develops the strategy and successful implementation of bringing product innovation to market</li><li>Establishes and executes against appropriate financial and productivity measures and metrics</li><li>Influences the WPS value proposition internally and externally (i.e. business partners, financial advisors, advisory firms)</li><li>Maintains knowledge on current and emerging developments/trends for Insurtech and Fintech, assesses the impact, and collaborates with executive/senior management to incorporate new trends and developments in current and future strategies</li><li>Leads the identification, development, and implementation of strategic process improvements that improve quality across the organization, using influence to drive change with stakeholders and partners</li><li>Provides highly specialized expertise and thought leadership to internal/external stakeholders regarding digital efforts supporting the business operations functions</li></ul>What we're looking for Must-haves: <ul><li>12+ Years experience in digital marketing or product management experience with an insurance products business directly aligned to the specific responsibilities of this role, including 5+ years of management, strategy, and influencing senior management/critical stakeholders </li><li>Strong Group Protection product working knowledge</li><li>4 Year/bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor&apos;s) </li><li>Strong working knowledge of Agile methodology</li><li>Advocates effectively, readily command attention and respect in groups as demonstrated by people listening to and getting on board with initiatives for their assigned area(s)</li><li>Demonstrated ability to develop strategies and business plans to deliver and exceed expected business objectives and results </li><li>Demonstrated ability to successfully hire, retain, develop and coach staff via a culture of real-time performance feedback, with ability to build both technical and leadership skills</li><li>Demonstrates strong project management leadership skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines</li></ul> Nice-to-haves: <ul><li>Insurtech and/or Fintech working knowledge</li></ul> #LI-Remote What's it like to work here? At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for YOU:<ul><li>Clearly defined career tracks and levels to help you successfully manage your career</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations</li><li>Effective productivity/technology tools and training</li></ul>Pay Range: $150,100 - $273,300 Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses - annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com. Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , and Instagram . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees. Lincoln Financial Group (LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

public

VP, Product & Platform Owner

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures. Job Description Core Responsibilities<ul><li>Provides strong understanding and passion for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.</li><li>Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found.</li><li>Greets customers during the busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return.</li><li>Frequently checks and inspects the store for clean, secure and appropriately placed inventory. Assists with receiving inventory and accurately stocking the store to standard.</li><li>Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process.</li><li>Knows current processes and procedures and suggests improvements that improve the customer and/or store experience.</li><li>Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity.</li><li>Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as needed.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are encouraged to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job</li><li>Always improving the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services</li><li>Know your stuff - be hardworking learners, users, and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences</li><li>Win as a team - make big things happen by working together and being open to new insights</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers</li><li>Strive for excellent results and drive growth</li><li>Respect and promote inclusion and diversity</li><li>Do what's right for each other, our customers, investors, and our communities!</li></ul>What are the BENEFITS of Comcast?<ul><li>Development and Advancement Opportunities</li><li>Employee Resource Groups</li><li>Day 1 Medical/Dental/Vision Insurance</li><li>401k Matching</li><li>Discounted Services (must reside in the footprint)</li><li>Xfinity Mobile Discounts</li><li>Many more benefits and perks!</li></ul>Disclaimer:<ul><li>This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education High School Diploma / GED Relevant Work Experience 0-2 Years Salary: Base Pay: $17.00 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Xfinity Retail Service Associate - Part Time

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Job Description Core Responsibilities<ul><li>Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.</li><li>Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.</li><li>Achieves sales and customer experience goals and objectives.</li><li>Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.</li><li>Performs operational and administrative tasks.</li><li>Partners with customer care to resolve customer issues, as appropriate.</li><li>Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.</li><li>Complies with all company and retail operational policies and procedures.</li><li>Completes training requirements and actively engage in team huddles and learning.</li><li>Knows and understands sales compensation plan and its key elements.</li><li>Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.</li><li>Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education High School Diploma / GED Relevant Work Experience 2-5 Years Salary: Base Pay: $17.00 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Total Target Compensation (Base Pay plus Targeted Commission): $24.69 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Xfinity Retail Sales Consultant - Part Time

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Job Description *Bilingual preferred, but not required: Spanish, Khmer, or Portuguese $ 19.00+ Hourly - Salary is base + commission Core Responsibilities<ul><li>Passionately represents products and services by sharing and demonstrating product and sales know-how with customers.</li><li>Provides product demonstrations to educate customers on full product capabilities to increase their experience.</li><li>Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.</li><li>Achieves sales and customer experience goals and objectives.</li><li>Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products/services and gains their consent.</li><li>Performs operational and administrative tasks. Partners with customer care to resolve customer issues, as appropriate.</li><li>Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.</li><li>Align with all company and retail operational policies and procedures.</li><li>Completes training requirements and engages in team huddles and learning. Knows and understands sales compensation plan and its key elements.</li><li>Able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance. Able to carry and lift up to 25 pound boxes, stand and move about the store constantly. Other duties and responsibilities as assigned.</li></ul>Employees at all levels are encouraged to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job</li><li>Always improving the customer experience - think and act in ways that put our customers first, give them detailed digital options at every touchpoint, and make them promoters of our product packages.</li><li>Know your stuff - be hardworking learners, users, and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers</li><li>Strives for outstanding results and drives growth. Respect and promote diversity and inclusiveness. Do what's right for each other, our customers, investors, and our communities! Win as a team - make big things happen by working together and being open-minded.</li></ul>What are the BENEFITS of Comcast?<ul><li>Development and Advancement Opportunities</li><li>Parental Leave</li><li>Vacation</li><li>Employee Resource Groups</li><li>Day 1 Medical/Dental/Vision Insurance</li><li>401k Matching</li><li>Discounted Services (must reside in the footprint)</li><li>Xfinity Mobile Discounts</li><li>Many more benefits and perks!</li></ul>Disclaimer:<ul><li>This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is an EOE/Veterans/Disabled/LGBT employer Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 2-5 Years Salary: Base Pay: $19.00 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Total Target Compensation (Base Pay plus Targeted Commission): $7.69 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Xfinity Retail Sales Consultant

Effectv helps businesses reach the right audience with the right message at the right time. We harness the scale and quality of Comcast data to target advertisers' audiences across linear TV, streaming, and video on demand and enabling clients to evaluate performance. A division of Comcast, we have a presence in 60+ markets and an estimated reach of 96 million U.S. adults that include both Comcast and non-Comcast households. Job Summary Responsible for developing, servicing and maintaining a base of local clients and/or agencies who purchases advertising space or other media services to achieve established annual sales goals within assigned sales team. Offers zone buying to allow small advertisers the opportunity to reach only the customers in their retail trading areas. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities<ul><li>Analyzes, develops and presents market research and advertising proposals to support client activities and products.</li><li>Assists in developing marketing activities to generate local ad sales revenue.</li><li>Interacts with various internal departments to carry out client requirements such as scheduling advertising; monitor account activities and monitor and manage collections.</li><li>Maintains up-to-date customer and prospect records and participate in development of sales forecasts.</li><li>Completes required documentation and reporting for the proper processing of contracts, advertising schedules, sales calls and expense reports.</li><li>Seeks new customers by continuously prospecting following Company's planned sales strategies and tactics.</li><li>Analyzes confidential information, prepares reports, manuals, agendas and general correspondence.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education High School Diploma / GED Relevant Work Experience 2-5 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Advertising Account Executive, Market Retail

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for providing financial and operational analysis to senior management in support of business unit decision-making, looking for risks and opportunities. Manages accounting transactions and maintains books of accounts, ensuring that all financial data is recorded within generally accepted accounting principles consistent with Company policies. Job Description Core Responsibilities<ul><li>Partners with senior management to support business planning and operational processes throughout the year.</li><li>Analyzes financial and operational data/performance metrics, communicates findings and risks and makes suggestions to improve processes.</li><li> Will work through forecasting and budget analysis </li><li> Partner with stakeholders across the region and should work well in a culture of collaboration. </li><li> Will have opportunity to present to senior leadership </li><li>Supports business unit management and other departments with informational requests and special projects.</li><li>Possesses understanding of Company policies and procedures and continually implements and reviews policies and procedures for consistency.</li><li>Trains, supervises and develops Finance staff. Manages the day-to-day performance of the Finance team and makes suggestions to upper management for work performance improvement.</li><li>Performs additional Business Operations duties and tasks as required.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Manager 1, Finance

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary At Comcast, 'The Customer Experience' is our first priority. The Senior Network Security Engineer, is an IT Professional, responsible for the design, engineering, implementation, advanced operations, and maintenance, of the company's security solutions. This opportunity will have a strong focus in VPN & Wireless Connectivity currently specific to the Aruba product family, and competitive product knowledge is preferred (e.g., Fortinet, Juniper, Cisco, f5, etc.). Advanced knowledge of Aruba Controllers, APs, RAPs, Management Platforms, ClearPass, Guest, Mobility Master and Activate will be core responsibilities. Future aspects of the position will include intrusion detection and intrusion prevention postures and threat analysis for the same platform. Must be able to understand Comcast's various business entities and provide sound knowledge of security techniques, latest protocols and defenses against new threats, viruses and other attacks. The ideal candidate would possess a thorough understanding and knowledge of the network, operating systems, network equipment and networking protocols. The position will also be responsible for analyzing and troubleshooting performance issues, maintaining documentation, and mentoring other team members. The selected candidate would be working as part of a dynamic and fast paced team! Job Description Responsibilities : <ul><li>Provide Engineering technical design, operations and support of the companies Aruba platform</li><li>Direct responsibility for Architecting/Engineering and Operationalizing - Comcast Branch Office Connectivity</li><li>Proactively analyze and recommend ways to optimize and utilize Comcast's Aruba investment</li><li>Report issues to HPE-Aruba TAC and Product Engineering organizations</li><li>Escalate where appropriate</li><li>Collaboration in the development of mobility solutions; building test beds; conducting verification & validation testing; developing performance benchmarks</li><li>Actively seek to educate and expand the Aruba technical expertise through informal workshops, coaching sessions, design reviews, and documentation for customer use</li><li>Integrate as part and be accepted as part of the customer engineering and operations team</li><li>Quickly assess and analyze pertinent data points in order to focus getting to root cause on customer issues with HPE-Aruba products</li><li>Continuously educate and expand the technical expertise of the customer</li><li>Operate inter-dependently with a diverse realm of personnel to draw expertise in problem-solving</li><li>Maintain a sense of mission and focus on results that bring value to the customer</li></ul> Qualifications: <ul><li>Minimum of Five (5) years practical hands on WLAN and 802.1x experience and expertise required.</li><li>Ability to design, deploy and troubleshoot IP and wireless networks, which includes enterprise IP networking, IP network security, authentication, certificates, remote access, network access controls, and IP network management, required.</li><li>Experience in trouble isolation and remediation at layers 1-4 (IP, MAC, RF, and some application level) required.</li><li>Experience and understanding of LAN/WAN architectures and designs; mobile networking, and cloud networking, required.</li><li>Experience with Aruba controllers, APs, Clearpass Policy Manager supporting role based access and NAC</li><li>Good communications skills, both oral and written required.</li><li>Experience working in customer technical support roles; assessing and triage of troubles, managing trouble tickets, and trouble resolution, required.</li><li>Experience in addressing multi-variable trouble environments required.</li><li>Methodical approach to trouble resolution required.</li><li>Ability to accommodate non-standard work schedule required.</li><li>Ability to integrate as part as part of the engineering and operations team required.</li><li>Ability to quickly assess and analyze pertinent data points in order to focus getting to root cause on internal issues with HPE-Aruba products required.</li><li>Ability to continuously educate and expand the technical expertise of the customer required.</li><li>Ability to operate inter-dependently with a diverse realm of personnel to draw expertise in problem-solving required.</li><li>Ability to maintain a sense of mission and focus on results that bring value to the customer required.</li><li>Ability to attain Aruba certifications (ACMA, AWMP, ACCP, ACMP, ACCX), required.</li><li>Codes and programs enhancements, updates, and changes for portions and subsystems of systems software, including operating systems, compliers, networking, utilities, databases, and Internet-related tools</li><li>Executes established test plans and protocols for assigned portions of code; identifies, logs, and debugs assigned issues while opening feature requests.</li><li>Develop partners to deliver reliable, cost effective and high quality solutions for low to moderately- complex products.</li></ul> Skills: <ul><li>Experience with ISP, Telephony or Broadband/Narrowband transmission or transport infrastructure</li><li>Large-scale network or systems administration experience administering carrier class based applications or network elements installed on physical and virtual platforms</li><li>Strong working and practical knowledge of TCP/IP and UDP/IP networking.</li><li>Experience with the following SSL, HTTPS, PGP, AES, DES, SSH, SCP, Kerberos, IPSEC, PKI</li><li>Excellent understanding of the Internet protocol version 4 and 6 suite, e.g. Radius, BOOTP, ARP, IP, ICMP, BGP, OSPF, TCP, UDP, LDAP, DNS, DHCP, SNMP, SMTP, SIP, GRE, Netflow and POP3</li><li>Experience with managing and hardening IOS/OS installation, configuration and backup and restoration, including development and management of workflows and operating standards, including design reviews, certification, production acceptance and testing for system commissioning</li><li>Policy creation and rule design and updates for the administration security control systems</li><li>Experience with development and regular preparation of management status and key metrics reports</li><li>Should be comfortable with conducting complete system and application reviews and specifying security review guidelines</li><li>Should be comfortable with developing and conducting security resilience testing and stress testing</li><li>Should have strong process and procedure ownership experience for audit and control systems</li><li>Broad technical background including enterprise networking, next generation firewalls, stateless inspection, deep packet inspection, signature and signature less detection, encryption, log aggregation and correlation, security data analytics, , change management, and performance and capacity management</li><li>High level of personal integrity, with the ability to professionally handle confidential matters and exudes the appropriate level of judgment and maturity</li><li>Must be able to support on-call, escalation and high-paced/ fast tempo operating environments</li><li>The successful applicant will also have good communication skills, be self-motivated, organized, capable of working independently, and possess solid decision making and project management skills.</li></ul>Education Level: Bachelor's Degree Field of Study: Information Sciences Technology, Cyber Security, Computer Engineering or Sciences Certifications: Relevant cyber security certifications, such as CISSP, CISM and/or PMP are highly desired Years of Experience: Generally requires 7+ years related experience Travel: Up to 20%, ability to travel within the Comcast geographic areas, primarily Philadelphia, PA and Moorestown, NJ Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years Salary: National Pay Range: $78,328.12 USD-$183,581.53 USD Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Comcast Cybersecurity: Engineer 4, Network Engineering - Security

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The National Operations Support Back Office Team is to provide seamless support for both internal and external customers through back-end fallout work identified across the business. Drive automation and fixes when and where identified, creating an improved experience for both our agent and customer base. Within this position the Analyst will be supporting various ticketed projects within the Xfinity Mobile space. The analyst will partner with various groups within Xfinity Mobile as well as the Technology, Tools, and Experience (TTX) group. Job Description Core Responsibilities : <ul><li>Provides in-depth analysis of technical support data to improve efficiency, productivity, and customer satisfaction.</li><li>Participates in product implementation coordination meetings; aggregates and disseminates information for learning across Technical Support centers and field engineering.</li><li>Builds, maintains, and formats the database for Technical Support-essential information created and stored in the national document repository for communication and dissemination.</li><li>Assists in the creation and development of analytical tools, processes, or provisioning system solutions. Performs root-cause analysis, enhances automation, and develops operational metric strategies.</li><li>Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li><li> This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future. </li></ul> Required Skills / Experience: <ul><li>Telecom Experience</li><li>Project Management Experience</li><li>MS Office (Word, Excel, & PowerPoint</li><li>Driven and Self Motivated - Can work autonomously , when necessary </li><li>Strong collaboration / partnership skills - Can manage partner / stakeholder relationships </li><li>Strong Time Management Skills - Can meet various project milestones </li><li>Strong Communication skills - Written & Verbal </li></ul>Nice to Have Skills / Experience:<ul><li>Cable / Mobile Experience (plus)</li><li>Project Management Certification (plus)</li><li>Scrum Master Certification (plus)</li><li>Comcast tools and systems knowledge (plus)</li></ul> Employees at all levels are expected to: <ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors, and our communities.</li></ul> Disclaimer: <ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 0-2 Years Salary: National Pay Range: $17.44 USD-$40.88 USD Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Analyst, Internal Technical Support

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Job Description Core Responsibilities<ul><li>Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.</li><li>Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.</li><li>Achieves sales and customer experience goals and objectives.</li><li>Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.</li><li>Performs operational and administrative tasks.</li><li>Partners with customer care to resolve customer issues, as appropriate.</li><li>Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.</li><li>Complies with all company and retail operational policies and procedures.</li><li>Completes training requirements and actively engage in team huddles and learning.</li><li>Knows and understands sales compensation plan and its key elements.</li><li>Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.</li><li>Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.</li><li>Other duties and responsibilities as assigned.</li><li>Bilingual Spanish Speaking Required.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education High School Diploma / GED Relevant Work Experience 2-5 Years Salary: Base Pay: $17.00 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Total Target Compensation (Base Pay plus Targeted Commission): $24.69 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Xfinity Retail Sales Consultant (Bilingual Spanish Speaking Required)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The person in this position is responsible for the August, Savannah, and Charleston market. Comcast provides a company vehicle. The person in this position is responsible for overseeing and monitoring the activities of Construction Technicians and/or contractors to ensure new construction, repair, and system maintenance activities are completed in accordance with established standards. Administers some aspects of construction activities, including materials, labor, and resource allocation planning. Acts as lead in teams and projects. Has developed knowledge and skills in own discipline. Still acquiring higher level skills. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities<ul><li>Ensures the execution of overhead/underground construction duties such as: placing hardline cables, frame and strand poles, transfer facilities between poles, place cable in joint trench, and safe operation of construction vehicles and cable trailers. </li><li>Investigates and monitors accurate record keeping with regards to project start, milestone dates, production logs, material costs, and labor expenditures. </li><li>Instructs work site safety standards; conducts work site visits to ensure compliance with safety standards and participates in regular safety meetings with the crew. </li><li>Ensures that resources (i.e., vehicles, equipment, and inventory) are maintained in proper working order. </li><li>Supports specialists and leadership team with coordination of projects. </li><li>Generates logs and reports on construction, projects, materials, and expenditures. </li><li>Reviews, resolves, follows-up customer request and complaints. </li><li>Monitors performance of construction crew to established goals and objectives. </li><li>Advises, trains, and guides technicians. </li><li>Assists with the annual plant construction budget.</li><li>Performs on the field ride-out/walk-out of project sites for the purpose of surveying, gathering, and recording details, finding solutions, monitoring progress, performing post-construction review.</li><li>Coordinates all phases of construction projects including pre-construction meetings, site surveys, permit and license applications, make-ready, design and documentation, material procurement, contract labor requirements, and plant activation.</li><li>Oversees the activity of subcontractors.</li><li>Meets and interacts with Government/Town officials and representatives from Utilities, Contractors, outside agencies, consultants, and internal business partners.</li><li>Provides technical advice and engineering support to other departments including Procurement, Warehouse, Legal, Government Relations, and Design Center functions.</li><li>Develops cost estimates for a project, monitors job costs, evaluates change orders and controls the cost of work in progress to budget.</li><li>-Knowledge of the National Electric Codes</li><li>Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary. </li><li>Other duties and responsibilities as assigned. </li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Specl 2, Construction, Proj. Coordinator

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for providing specific product and/or technical knowledge, advice and support to Sales Representatives and customers. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network situations. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities<ul><li>Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions.</li><li>Provides timely, technical support and problem resolution for field service questions.</li><li>Supports Sales team with product modifications and engineering expertise for custom projects.</li><li>Assists representatives and customers in evaluating and selecting products.</li><li>Creates, reviews and executes product test plans and cases, documents test progress and reports results.</li><li>Recommends products to meet customer needs.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Comcast Business - Sales Engineer 2, Technical Product Sales Support

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary This role will serve as an HR Business Partner to the Xumo organization. This role will be responsible for partnering with assigned client organizations and Human Resources team(s) to ensure strategies and initiatives are met. Coordinates with our centers of excellence on employee engagement, employee development, recruitment, compliance, benefits, compensation and employee relations activities to maximize employee resources. Serves as subject matter expert and provides guidance to employees as required. Develops processes and procedures to drive department efficiencies. Assists in the development and meeting of departmental budget. Xumo, a joint venture between Comcast and Charter, was formed to develop and offer a next-generation streaming platform on a variety of branded 4K streaming devices and smart TVs. Powered by Comcast's global technology platform, Xumo devices and services feature an entertainment experience designed to make it easy for consumers to find and enjoy their favorite streaming content through a world-class user interface and voice search, and for partners to meaningfully connect and engage with millions of consumers. Job Description Core Responsibilities<ul><li>Partners closely with Xumo leaders to help ensure their teams are able to effectively reach their people and talent goals</li><li>Supports with employee lifecycle processes such as year-end performance management, compensation planning, employee satisfaction survey analysis, critical talent planning, and more</li><li>Works closely with our Finance and Talent Acquisition partners to proactively plan for our workforce needs</li><li>Counsels, orientates and trains managers and supervisors on the interpretation and administration of Human Resources policies. Administers Human Resources policies and procedures as they pertain to all employees. This includes overseeing Employee Relations issues and assisting with employee counseling, discipline and grievance handling.</li><li>Partners with management to ensure strategic HR goals, policies and programs are aligned with business initiatives.</li><li>Administers compensation programs and assists in job analysis, job evaluation and performance management to ensure compliance with division guidelines.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work outside of standard working hours if necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Manager, Human Resources Xumo

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. FreeWheel, our advertising technology arm, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Effectv, our audience delivery company, helps advertisers reach their target audiences across linear TV, streaming, and video on demand. A global division of Comcast, we have offices in nine countries and can insert advertisements around the world. Job Summary Supporting the Comcast Advertising (CA) Strategy & Operations (S&O) team. This role is responsible for multiple Human Resources functions and works directly with the CA S&O leadership team. Partners with assigned client organizations and Human Resources team to ensure strategies and initiatives are met. Oversees the coordination of recruitment, compliance, benefits, compensation and employee relations activities to maximize employee resources. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees. Job Description Core Responsibilities<ul><li>Partners closely with CA S&O leadership to help ensure their teams are able to effectively reach their people and talent goals</li><li>Supports with employee lifecycle processes such as year-end performance management, compensation planning, employee satisfaction survey analysis, critical talent planning, and more</li><li>Works closely with our Finance and Talent Acquisition partners to proactively plan for our workforce needs</li><li>Counsels, orientates and trains managers and supervisors on the interpretation and administration of Human Resources policies. Administers Human Resources policies and procedures as they pertain to all employees. This includes overseeing Employee Relations issues and assisting with employee counseling, discipline and grievance handling.</li><li>Partners with management to ensure strategic HR goals, policies and programs are aligned with business initiatives.</li><li>Administers compensation programs and assists in job analysis, job evaluation and performance management to ensure compliance with division guidelines.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work outside of standard working hours if necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Sr. Manager, Human Resources

Xfinity Retail Service Associate

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Manager, Sales Process Optimization is a key role in the Sales Operations team at Effectv which is currently undergoing transformation. This is an individual contributor role with a potential for this role to be developed into a people leader role. Job Description Core Responsibilities:<ul><li>Sales Process Optimization Outcome Opportunities - inbound, outbound, and core sales:</li><li> Inbound lead to sales process <ul><li>Is the lead origination process functioning smoothly at each stage of the customer journey?</li><li>How efficiently are we qualifying, assigning leads and closing leads to win new business?</li><li>Does the lead origination team have the necessary tools to sell?</li></ul></li><li> Oubound lead to sales process: <ul><li>Define processes for setting up the outbound motion.</li><li>Help implement tools and technology for the outbound motion</li></ul></li><li> Core sales process: <ul><li>Are sellers spending their day efficiently?</li><li>Optimization of the intersection between data, tools, and salespeople.</li><li>Help implement sales engagement tools and technology to maximize seller efficiencies</li></ul></li><li>Responsible and accountable for implementing business process optimization solutions partnered with many cross functional partners.</li><li>Build solutions designed to adapt easily to unexpected situations.</li><li>Work collaboratively with Leaders and stakeholders to ensure successful implementations of process launches and changes.</li><li>Audit and analysis of sales processes for improved efficiency.</li><li>Creates, maintains, and publishes a sales playbook for the sales organization.</li><li>Creates, maintains, and publishes Sales Rules of Engagement by gathering feedback and facilitating conversations with all areas of the business to resolve conflicting rules.</li><li>Acts as a strategic thought partner to sales operations and sales leadership.</li><li>Leads the creation of strategic plans for new and existing initiatives that support key challenges/opportunities, and ensures the right stakeholders from the across the organization are engaged.</li><li>Oversees the post-launch accountability of strategic initiatives to ensure all objectives continue to be achieved.</li><li>Ensures that initiatives are aligned with organization-wide sales operations initiatives and best practices. </li><li>Gathers feedback through various channels to increase optimization.</li><li>Ensures compliance with all company policies are being followed.</li><li>Prepares and presents readouts on areas of process optimization.</li><li>Provides guidance on solution options, risks, costs vs benefits and impact to business current processes and operations.</li></ul><ul><li>Maintains a high level of technical expertise and sales proficiency to meet the reporting needs on client activity.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Skills:<ul><li>Bachelor's degree and 5-7 years' experience with Sales Operations</li><li>5+ years of experience working with Salesforce, Salesloft, Gong and other similar tools.</li><li>2+ years of experience with drafting, maintaining and refining lead and account assignment processes.</li><li>2+ years of experience with integrating auto dialer systems in CRM (Salesforce or Microsoft Dynamics).</li><li>Excellent problem solving, negotiation and decision-making skills.</li><li>Think analytically and strategically.</li><li>Strong interpersonal skills and written communication skills.</li><li>Extreme attention to detail and excellent organizational skills.</li><li>Proven experience of business processes through a CRM environment</li><li>Proven experience of successful collaboration with interdisciplinary teams.</li><li>Experience collaborating with teams in multiple locations. </li><li>Ability to facilitate conversations and bring various groups together to collaborate and align.</li><li>Ability to lead and influence change.</li><li>Adapts successfully to changing situations and environments.</li><li>Experience developing presentations for leadership and cross functional teams.</li><li>Proficiency in Microsoft Office solutions, experience with Excel and PowerPoint a must </li><li>Strong project management skills. </li><li>Demonstrated ability to prioritize decisions with strategy and logic in a demanding environment.</li><li> Proven ability to drive complex projects with minimal oversight. </li></ul> Proactivity and curiosity: you ask questions and challenge the norm, consider creative approaches to doing hard things and come up with ideas for strategies never tried before. Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Salary: Pay Range: This job can be performed in Colorado with a Pay Range of $84,405.82 - $146,599.58 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Manager, Sales Process Optimization

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Job Description $25.69+ Hourly - Salary is $18.00/hour Base + Targeted Commission Core Responsibilities<ul><li>Passionately represents products and services by sharing and demonstrating product and sales know-how with customers.</li><li>Provides product demonstrations to educate customers on full product capabilities to increase their experience.</li><li>Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.</li><li>Achieves sales and customer experience goals and objectives.</li><li>Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products/services and gains their consent.</li><li>Performs operational and administrative tasks. Partners with customer care to resolve customer issues, as appropriate.</li><li>Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.</li><li>Align with all company and retail operational policies and procedures.</li><li>Completes training requirements and engages in team huddles and learning. Knows and understands sales compensation plan and its key elements.</li><li>Able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance. Able to carry and lift up to 25 pound boxes, stand and move about the store constantly. Other duties and responsibilities as assigned.</li></ul>Employees at all levels are encouraged to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job</li><li>Always improving the customer experience - think and act in ways that put our customers first, give them detailed digital options at every touchpoint, and make them promoters of our product packages.</li><li>Know your stuff - be hardworking learners, users, and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers</li><li>Strives for outstanding results and drives growth. Respect and promote diversity and inclusiveness. Do what's right for each other, our customers, investors, and our communities! Win as a team - make big things happen by working together and being open-minded.</li></ul>What are the BENEFITS of Comcast?<ul><li>Development and Advancement Opportunities</li><li>Parental Leave</li><li>Vacation</li><li>Employee Resource Groups</li><li>Day 1 Medical/Dental/Vision Insurance</li><li>401k Matching</li><li>Discounted Services (must reside in the footprint)</li><li>Xfinity Mobile Discounts</li><li>Many more benefits and perks!</li></ul>Disclaimer:<ul><li>This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is an EOE/Veterans/Disabled/LGBT employer Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 2-5 Years Salary: Base Pay: $18.00 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Total Target Compensation (Base Pay plus Targeted Commission): $25.69 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for identifying and acting on installation activity associated with charged off debt. Accurately and confidently handling customers' inquiries while using negotiation skills to collect delinquent balance(s) and retain the customer on both inbound and outbound calls, while following federal and state collection guidelines and laws. Customers may include commercial or residential customers. Facilitates interactions with customers in a way that is in accordance with the Company's service delivery strategy. Establishes rapport and promotes effective relationships, upholding the Company's commitment to the customer experience through our programs such as Net Promoter System (NPS), and the Comcast Customer Guarantee. Relates well to the customer and demonstrates a favorable image of the organization through effective use of soft skills (including active listening and problem-solving skills), professional communications, and internal/external customer interactions. Acts in the best interest of both the customer and company. Works on straight forward tasks using established procedures. Qualified candidates will need to reside in one of the following states: MA, NH, NY, CT, NJ, VT, PA, OH, VA, WV, MD, DE, DC, NC Job Description Core Responsibilities<ul><li>Performs research to determine ownership and validity of charged off debt.</li><li>Contacts customers to collect payments and/or documentation necessary to allow orders to be completed.</li><li>Utilizes multiple tools such as, internal billing systems, Lexis Nexis, and ePort, to locate additional information to assist in making decisions on installations associated with high debt addresses or charged off debt.</li><li>Ensures documentation meets company guidelines required to approve installation order.</li><li>Processes secure customer payments, and/or creates payment arrangement in accordance with policy. </li><li>Basic understanding of the billing statements.</li><li>Utilizes established escalation procedures to expedite prompt resolution.</li><li>Works in a fast-paced, structured, dynamic and high-transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers.</li><li>Consistently meets or exceed established goals and performance metrics.</li><li>Demonstrates a high degree of professionalism, integrity, and ethical behavior, including by maintaining the confidentiality of sensitive employee, customer, and/or business data.</li><li>Interacts with customers to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.</li><li>Follows company policies and procedures as well as guidelines for Customer Proprietary Network Information (CPNI) and Personal Information (PI).</li><li>Acts as a product expert, articulating product features (Cable TV, Internet, Phone and Home Security).</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education High School Diploma / GED Relevant Work Experience 0-2 Years Salary: Base Pay: $17.50 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Representative 1, Credit & Collections - High Risk (Virtual)

Representative 1, Credit & Collections - High Risk - Virtual

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for delivering a best in class experience for customers and their store team. Manages all phases of the customer environment and team to achieve and exceed financial targets and customer satisfaction scores. Delivers tight operational and financial controls in a cost- effective manner. Hires, coaches and evaluates personnel based on performance standards. Develops personal performance plans with employees and provides continuous performance feedback and quarterly performance plan reviews. Develops processes and procedures to drive department efficiencies, assist in development and meeting of, departmental budget. Manages team which may include exempt and non- exempt employees. Provides subject matter guidance to employees as required. Job Description Core Responsibilities<ul><li>Delivers a world class customer and employee experience, achieving sales goals and running an operationally sound business.</li><li>Ensures a culture consistent with the expectations of the company by selecting the best talent and inspiring them daily with a focus on development, feedback/coaching, sales and service excellence, training and personal accountability.</li><li>Communicates business initiatives, performance standards and process/policy know-how striving for high performance and compliance. Leverages the net promoter system (NPS) to monitor customer feedback, coach and improve the in-store experience.</li><li>In-store owner for merchandising, brand, resets and all associated training compliance.</li><li>Coaches and develops team members on how to position all company products with customers.</li><li>Efficiently runs in-store operations including inventory, cycle counts, cash management and other applicable processes and procedures.</li><li>Responsible for appropriate staffing levels and efficient scheduling.</li><li>Leverages available tools to monitor customer feedback, coach and take action to improve the store experience.</li><li>Reviews and analyzes operational and financial reports to improve operational performance and metrics.</li><li>Builds collaborative relationships with market, region and division stakeholders.</li><li>Follows and administers cash handling policies and procedures.</li><li>Leads the retail experience of a well-visited location and strives to enhance store and customer experience to be best-in-class.</li><li>May participate in retail test and pilot experiences related to product, store design and operational improvements.</li><li>Typically manages a team of 8-12 direct reports.</li><li>Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

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